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Every touch, every channel
Emails, texts, calls with transcripts, web chats, form submissions and portal messages on one timeline.
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Lists and segments
Customers, prospects, lapsed, high-value. Build a segment once and campaigns can target it forever.
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Value on the record
What they have spent, what they are worth, and which campaign produced it.
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Import that understands
Upload a CSV and tell Ada what these people are — customers, prospects, past enquiries — so she speaks to them correctly.
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Consent and suppression
Who agreed to what, on which channel, and who must never be contacted again. Enforced at the send boundary.
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What Ada noticed
Opened twice, clicked pricing, asked about finance. The signals that change what she says next.